About Protect

We have now extended our operating
hours from 8:00am to 5:00pm.


News - Protect: Severance and Income Protection benefits

Office closure

November 15, 2018

The Protect office will be closed between 12noon and 2.30pm on Friday 16 November.

We thank you for your patience during this short period and encourage you to email us any queries via info@protect.net.au

Welcome UFU members

October 22, 2018

Protect is currently supported as a fund of choice by unions including the ETU, AMWU, MUA and now the UFU. We welcome Victorian firefighters who are now eligible for Protect's superior income protection insurance.

Your coverage will commence once your authorisation form is completed and returned. If you have any questions about initiating your income protection please speak to your union or one of our Field Team and congratulations on joining over 30,000 Australian workers who entrust their financial security with Protect.


Gary Robb | 0458 602 155
Craig Johnston | 0400 671 274
Brett Buckingham | 0448 027 200
Glenn Janes | 0419 556 571
Joyce Hadjiantoni | 0458 028 326

Stay tax savvy

September 04, 2018

Workers are offered the choice of two severance accounts. The default is our Termination Account which allows you to claim payment in a wider range of circumstances however the Genuine Redundancy Account provides for tax-free redundancy payments to workers, with higher claim limits.

For example, the Genuine Redundancy Account's tax free threshold for 2018/2019 is:
$10,399 for the initial year and $5,200 for each subsequent full year of service with your employer.

Knowing the different tax implications will help you determine the right account for you. Learn more at the Worker Area of our website.

Forgot your password?

July 30, 2018

If you have previously registered for online access but have forgotten your password, you can now reset your password online at anytime.

Simply click the "Forgot your password?" link on the workers login page. All you need is your Protect member number and your Protect registered email address.

This service is only available for Protect members who have already registered for online access. If you haven't registered as yet, please call the Protect Member Services team on 1300 344 249 for assistance.

Your password will allow you to access your account both online and via the Protect App. The new Protect App is available from both the Apple and Google stores and can be found by searching for 'Protect Severance'.

2000+ workers now enjoying the all new Protect App

March 21, 2018

It is only five months since Protect launched its new APP and in that time over 2000 worker members have downloaded and used this fantastic service.

The feedback about the App's functionality and ease of use has been extremely positive with members loving the ability to see if their contributions are up to date by simply accessing these details on their mobile device. Being able to lodge an initial claim via the App has been a real winner with those members who have needed to make a claim.

We have also had some very constructive feedback about what the App could do better and later in the year we will provide a new release to include this enhanced functionality.

The App is available from both the Apple and Google stores and can be found by simply searching for 'Protect Severance'. I you are already registered for our online Web services you can easily login using your member number and your current password.

If you have not yet registered for online services or you have forgotten your password, you can contact our member services staff on 1300 344 249 to register and have a password sent to your Protect registered email address.

Protect App now available

September 26, 2017

Protect is pleased to announce that we have completed all our testing and our new App is now available in the App stores.

The Protect App gives you access to:
• Check your balance online
• Lodge an initial claim if eligible
• Check your claims history
• Check if your contributions are up to date
• Update your details
• Change your password

You can download our App by entering ‘Protect Severance’ in the search section in the Apple or Google Play stores.

We would appreciate if you would also take the time to rate the App in the App Stores. This provides us with valuable feedback so we can look at ways to improve this service for you and our other members.

Protect Counselling now Provided by Hunterlink

September 05, 2017

We are pleased to advise that Protect has partnered with Hunterlink as our new Protect Counselling provider.

Hunterlink is a national and not-for-profit organisation experienced in providing support to the industry and various organisations throughout Australia. They operate a national 24/7 helpline and Employee Assistance Programs.

Protect Counselling, provided by Hunterlink is a free support program - independent of Protect, providing you and your immediate family members access to qualified professionals 24 hours a day, 7 days a week - Australia-wide.

Please call 1300 725 881 (free call) if you need to speak to a trained, professional counsellor.

For more information about Protect's free counselling services you can also access the counselling portal through our website - http://www.protect.net.au/Counselling

Establishment of Protect Severance Scheme No 2

June 09, 2017

From 1 July 2017, Protect will undergo a restructure which will see the introduction of a new approved worker entitlement fund, Protect Severance Scheme No 2 Pty Ltd as trustee for Protect Severance Scheme No 2 (Protect No 2). The new fund rules will be the same as Protect’s existing fund, Elecnet (Aust) Pty Ltd as trustee for Protect Severance Scheme (Protect No1), operated and managed by the existing Board of Directors, and have the same sponsors, employer and union representatives.

In order to avoid financial jargon, we wanted to keep the message clear and simple for our members – while the ABN may change, Protect members can be assured that this will not impact your entitlements; you will still have one Protect account with one statement and one account balance.

All new members who join Protect from the 1st July onward will come under Protect No 2 and all employer contributions after this date will be to Protect No 2.
When the time comes for members to lodge a claim, the payout will be a combined from both Protect No 1 and Protect No 2.

In case of any questions on this, please call Protect on 1300 344 249.

Vale Alex McCallum

May 26, 2017

The Board and staff of Protect are deeply saddened by the sudden loss of former CEO Alex McCallum on May 24. Alex led Protect from October 2009 until his recent retirement in April 2017, steering the Fund out of the turbulent times of the GFC.

Alex oversaw the transition of Protect from outsourced administration to the in-house team we have today. As a result all current staff were employed by Alex.

Alex championed Protect's support and sponsorship of Disability Sport & Recreation and greatly helped educate the Protect community to understand and appreciate the work of this organisation.

Our thoughts are with Alex's family, including his wife Mary Ann, a friend to many of our staff.

Our condolences also go out to the many industry contacts who worked with Alex, particularly those in the ETU and NECA who in some cases knew Alex for decades.

ProtectNET Upgrade Complete - New Menu Icon

April 07, 2017

The ProtectNET upgrade is now completed.

As part of the upgrade, the menu is now accessible by selecting the icon on the top left hand corner of your screen.

Thank you for your patience during the upgrade period.